Shipping Policy

Last Updated: August 5, 2026

Thank you for shopping with Swift Collective!

Every item is made to order just for you. Because our products are printed on demand, we begin production shortly after your order is placed. This helps reduce waste while ensuring every item is made with care.

Processing Time

• Most orders are processed within 2–5 business days.
• During busy seasons (such as holidays or major sales), processing times may be slightly longer.
• Once your order has been printed, it will be packaged and shipped.

Shipping Times

Estimated delivery times after your order ships:

• United States: 3–7 business days
• Canada: 5–15 business days
• International: 10–30 business days

Please note that these are estimated delivery times and are not guaranteed. Shipping carriers may experience delays that are outside of our control.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information (when available). Please allow up to 48 hours for tracking updates to appear.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery location.

Multiple Shipments

If your order contains multiple items, they may be produced at different facilities and could arrive in separate packages. You will receive tracking information for each shipment when available.

Incorrect Shipping Address

Please double-check your shipping address before placing your order.

If an incorrect address is provided and your order has not yet entered production, we'll do our best to update it. Once production has started or the package has shipped, we cannot guarantee address changes.

Orders returned because of an incorrect or incomplete address may require additional shipping charges to be reshipped.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery is the carrier's responsibility.

If your package appears to be lost:

• Check your tracking information.
• Contact the shipping carrier first.
• If you still need assistance, contact us and we'll do our best to help resolve the issue.

Swift Collective is not responsible for packages marked as delivered by the carrier but reported as lost or stolen after delivery.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos of the product and packaging

We'll work quickly to make it right by providing a replacement or another appropriate resolution.

Questions?

If you have any questions about your order or shipping, please contact us through our Contact page. We're always happy to help!